Returns & Exchanges

At Shopkeventer, we prioritize the freshness and quality of our food products. If your order arrives damaged or incorrect, we offer a streamlined return process to ensure your complete satisfaction.

1

Report Issue

Contact our support team within 24 hours of delivery with your order number and clear photos of the items in question.

2

Quality Review

Our quality assurance team will review your claim to ensure it meets our freshness and safety standards for eligibility.

3

Return Authorization

Once approved, you will receive a Return Merchandise Authorization (RMA) and instructions on whether to return the item or dispose of it safely.

4

Refund Processing

Upon final verification, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing